FAQs
Wig Care Tips
WBH has simplifed 10 care steps for your luxury wigs so that you can always look your best.
Detangle Gently
Use a wide tooth comb or a wig brush to detangle from tips to root. Start slow—your wig is fine,not a battlefield.
Remember to brush the nape of your wig regularly.
Wash Only When Necessary
We recommend washing your wig at least once in every 6 months or frequently as once every 3 months.
This frequence may vary and depends on certain factors like use, product build up and or conditions like dust and/or chlorine from swimming.
Ensure to use ONLY sulfate-free shampoo and lukewarm water.
Carry out step one before
applying water and shampoo to hair.
Deep Condition With Care
Treat your wig to a deep condition with recommended products and focus on the
strands—not the roots or closure—to avoid loosening knots. Don’t not follow harmful trends
like microwaving your hair.
Air-Dry Always
Allow hair to drip dry, do not wring nor spin dry.
To drain water scrunch with hands to
prevent breakage.
Store Like Royalty
Store it on a mannequin head or in a silk bag to retain its shape and shine. Never toss your
wig anyhow.
Avoid Excessive Heat
If you must use heat, keep it minimal. Always use a heat protectant and don’t exceed 180°C
(350°F) for styling.
Avoid Oil-Based Products
Heavy oils and greasy products weigh down your wig and attract dirt. Use lightweight,
alcohol-free serums instead such as Argan Oil.
Handle Lace with Love
Closures and frontals are delicate never yank or pull. Be extra gentle during installations or
removals to protect the lace. During wash, be gentle also.
Invest in Styling Tools
Get basic styling tools for routine maintenance and beautification of your wigs, such as: Hot Comb, Straightener, Curling Iron, Heatless Rollers, Styling products, and more.
Professional Maintenance is Key
Book professional revamp or wig spa session every 6 months for longevity and that signature
WbH touch.
Frequently Asked Questions (FAQs)
What type of wigs do you sell?
We specialize in ready-to-wear and custom machine-made wigs using 100% ethically sourced
raw and virgin human hair.
Are your wigs beginner-friendly?
Absolutely! At Wigs by Hephzy, we offer a range of wigs tailored to meet the needs of both beginners and expert wig wearers.
For beginners, our glueless, ready-to-wear units are perfect—pre-styled, pre-plucked, and
designed for effortless wear. No glue, no stress—just cut the lace (if needed) and go.
For our expert wig wearers, we offer advanced styling options such as custom color blends,
layered cuts and frontals that allow for versatile parting and restyling.
Are your wigs glueless?
Yes! Most of our wigs are constructed for glueless wear with adjustable straps and elastic
bands. No glue, no stress—just wear and go.
Can I request a custom wig?
Absolutely. From specific colors and styles to cap
construction, we offer custom wig services
to bring your vision to life.
How long will my wig last?
With proper care, our raw wigs can last 5–8 years or more. Longevity is our standard.
Do you offer wigs for busy professionals or moms?
Yes. Our minimalist collection features low-maintenance wigs perfect for women with tight
schedules who still want to look great effortlessly.
Do you offer installment payment options?
We are looking to intergrate Klarna Payment that allows you to spread payments across up to
10 months. It’s interest-free and flexible.
Do you ship internationally?
Yes, we do! We serve clients across Europe, Nigeria, and beyond.
How long does delivery take?
Order Processing Time is 15 – 30 days (except where otherwise stated)
Shipping/ Delivery by courier is typically 3-7 working days.
Do you offer wig revamp or repair services?
Yes. We offer professional wig spa and revamp
services—even if the wig wasn’t purchased from us. Washing, deep
conditioning treatment,
restyling, and basic repairs to give your wig a
fresh, polished look.
Do you offer wigmaking training?
Yes! We have physical (1-on-1 and group), online and hybrid wigmaking training is
designed for beginners and self-taught learners. You’ll learn machine wigmaking, basic
styling, and coaching.
Even if you have no background in hair.
Our courses are structured to guide you step-by-step,
no experience needed.
Do you sell vendor lists?
Yes. We have personally verified vendor list for Raw Hair and Virgin Hair Suppliers
respectively. And our Hair Vendor Sourcing Guide includes tips, vendor red flags, and our
personal sourcing experience. It’s ideal for wigmakers, stylists, and hairpreneurs.